Jacksonville, Florida
Maintaining continuity of historical data while transitioning to a new collection methodology is a challenge for many agencies. By leveraging 3D laser technology, our team eliminated the subjective variability often encountered with windshield operators, which ensured robust, reliable results for Jacksonville, Florida’s 3,700 centerline mile network. The city, which is the largest in the United States by land area, required faster and more repeatable techniques that would provide a better basis for decisions. Our team developed a method of calculating the pavement condition score for each section in a way that mirrored what had been done with historical windshield data. In addition to providing faster and more repeatable results, the city gained access to 360-degree imagery of their extensive road and right-of-way (ROW) assets.
CLIENT TESTIMONIALS
“Prince George’s County has relied on the IMS team for expert advice and pavement/asset management services over the past three years, and we have worked closely with members of the IMS team since 2006.The IMS team is highly responsive with a thorough understanding of the relationship between the data they collect, the maintenance and rehabilitation solutions they recommend, and the County’s budgets they will impact. They have consistently demonstrated sensitivity to budget and schedule concerns while always producing a quality product.” - Erv T. Beckert, PE, Chief, Highway and Bridge Design Division
“IMS was selected through a competitive bid process to update the City’s pavement management system and implement the StreetSaver software for the City. IMS utilized one of their LCMS-2 vans to perform an automated condition survey over the full roadway network. The project included delivery of HD digital images, GIS integration, and a summarized network analysis and maps. I can offer my full support and recommendation of IMS for related pavement management projects..” - Kenner Guerrero, Associate Engineer
“With data quality being the cornerstone of any asset management department, it is without hesitation we can state that ICC holds their data to the highest of standards. WYDOT is pleased to recommend ICC for any pavement data collection needs.” - Ethan Crockett, PE, Pavement Management and Research Engineer
“IMS has completed three street condition surveys for the City of Dunwoody over the last 12 years and the CIty has been very satisfied with their expertise, professionalism, and customer service.” - Michael Smith, PE, Public Works Director
“I have personally worked with IMS since 2017 and the Lake County Division of Transportation has had annual contracts with IMS since 1986. They do an excellent job and are experts in their field. Their staff is accommodating to any and all requests we may have and our relationship is very collaborative. I have enjoyed working with IMS, look forward to continuing our relationship, and would recommend them for your pavement testing needs.” - Julian Rozwadowski, PE, Pavement Management Coordinator
“The team provided the support and service that you would expect from a professional engineering firm. The data collection process and availability of the key project staff were important factors in the completion of this successful project. I can offer my full support and recommendation of IMS Infrastructure Management Services for related pavement and asset management projects.” - Michael Klahr, PE, CFM, Director of Engineering
“IMS was able to adapt and work with the City’s existing database and proactively brought important issues to the attention of City staff. They required minor oversight and direction to complete their tasks and with their extensive knowledge in pavement management programs, were able to accurately answer questions related to the project. The IMS staff were true professionals and it was a pleasure working with them to develop the City’s pavement management program..” - Chantha Chap, PE, Civil Engineer
“IMS’ expert analysis and professional staff has made the acquisition and utilization of the acquired information seamless. Oklahoma County highly recommends using IMS for pavement management services.” - Erik Brandt, County Planner
“IMS has been awarded two separate pavement rating systems contracts and a sidewalk rating contract with the City of Springfield. During the execution of each contract, IMS staff worked alongside us throughout the entire stretch of the project from the preliminary data setup, to data collection, and thru the final report distribution. The data was collected and final reports were completed in a timely manner and within our specifications. Lastly, their team was successful in meeting all of our objectives set forth in the project requirements.” - Dan Jessen, Operations Supervisor
“Throughout the project, the team provided Sumter County with exceptional client service. We especially appreciate their commitment to timely data collection, transparent communication, and high-quality data deliveries. It is without reservation that I recommend this team.” - Steven Cohoon, Assistant Director - Planning and Design, Public Works
“Inform has not only met but surpassed our expectations. It is quick, exceptionally responsive, requires no IT involvement, and is incredibly user-friendly for individuals of all levels.” - Robert Bush, Program Manager
“The enhancements to the SurPro 5000 have made the device much easier to set up and use. The new user-friendly interface puts all the data right at your fingertips. The tablet displays all of the relevant data, in real time, as you are collecting. We have set up one of our local certification sites with the upgraded device and everything went much smoother.” - John Senger, PE, Engineer of Pavement Technology
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