Largo, FL – International Cybernetics (ICC) has supplied the latest to long standing client and partner Applied Research Associates, Inc. (ARA). This was the 18th LCMS integration completed by ICC’s manufacturing team. ARA, recognized for applying technical diversified research and engineering, provides comprehensive pavement engineering research and consulting services for roadways, airfields, parking areas, and intermodal facilities, and employs a range of pavement testing technologies, including automated pavement surface condition assessment. Last week they picked up their new IrisPRO Pave from ICC’s Florida manufacturing facilities, which came equipped with a LCMS2 2D/3D pavement imaging system, dual laser profiler, Ladybug 5+, and an Applanix POS 125 INS.
ARA, who is proceeding to equipment certification and then mobilizing directly to a project, appreciate the responsive, on-call support available from the ICC team. When combining the IrisPRO Pave, a complete integration of industry-leading subsystems and data processing and visualization software, with ICC’s dedicated Customer Support team, Clients can achieve success both in the field and office. ICC strives to provide the best support in the industry. If looking for help with hardware/software, require a diagnosis, or need a part replaced, ICC’s Customer Support team, comprised of technicians, engineers, and software designers, stands behind the equipment and are ready to assist.
“As a customer of ICC for the last 20 years, I am very pleased with the continued growth of ICC’s support team and their use of technology in simplifying the sometimes-onerous task of requesting support. The ease and frequency of communication with the support staff has been fantastic and I could not wish for more from an equipment provider.”
~ Mr. Michael Eshleman, Operations Manager, Camp Hill (PA) ARA
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